Chicago Hosted VoIP

3 Things You Can’t Overlook When Scaling Your Business

Let’s face it, the companies that have successfully mastered rapid growth over the last several years have adopted a scalable business model.  Efficiency has proven to be essential to modern growth success, with the recipe for scalable growth featuring the perfect combination of simultaneous revenue growth with minimal cost increases. So, how do businesses today manage to […]

Attract Millenials to Work for you

How to make your business attract Millenials

Millennials became the largest generation in the U.S. workforce in 2015. By 2025, they will account for more than 75 percent of the U.S. labor pool. The millennial workers bring immense value to a team, including self-motivation, creativity and enthusiasm. To ensure a stable, productive and engaged team tomorrow, organizations should create a culture with […]

Chicago hosted VoIP HD Meeting

Use HD Meeting to save money interviewing

Hiring top talent is critical to the growth and success of every organization. Each company has its own process. Even after your human resources department, or recruiting agency narrows down hundreds of applicants for each job posting, the interview process with the most qualified candidate pool can still be a daunting and expensive task. Here’s […]

Call Log records

What Your Call History Can Tell You About Your Business

  In business, your call history can really tell you a great deal. Having insight into your entire company’s communications can be beneficial to improving various areas of your operations. As managers, reviewing call activity gives visibility into employee performance, customer needs and issues, as well as your sales and marketing efforts. But, who has […]

Auto-Attendant: What’s the Point?

  One of the most highly-praised features of OfficeSuite® Phone – the easy-to-use cloud UC system – is the virtual auto attendant, and as someone who has never used it, you may fail to see the hype. That’s understandable – after all, you could just as easily hire, even outsource, an operator, right? That may […]

Small Business, Big Image

Small businesses have the advantage of portraying a much larger image than ever before thanks to advances in technology. In the past, the number of employees, your budget and the number of locations were indicators of how large your business’s presence and reach throughout the community could be. Fortunately, now, no matter how small you […]

7 Things Every Customer Portal Should Offer

When it comes to your business’s communications, the interface that you use to manage it can make all of the difference. Not all customer web portals are created equal. We’ve identified the criteria you should look for in order to achieve the highest level of productivity and the most enjoyable experience. 1. Integrated Technology Businesses […]

Three Invaluable Tips for Cloud Safety

One of the arguments most frequently made for switching to the cloud is the fact that it is secure. And, while this is true, nothing is perfect. You’d always rather be safe than sorry. Especially for retailers and financial institutions, security is paramount – although not every institution makes it their top priority. Companies should […]