Chicago Hosted VoIP

3 Things You Can’t Overlook When Scaling Your Business

Let’s face it, the companies that have successfully mastered rapid growth over the last several years have adopted a scalable business model.  Efficiency has proven to be essential to modern growth success, with the recipe for scalable growth featuring the perfect combination of simultaneous revenue growth with minimal cost increases. So, how do businesses today manage to […]

Chicago hosted business voiip

We make VoIP Easy for Business

What is VoIP for Businesses For those not familiar with VoIP, Voice over Internet Protocol, it is an Internet telephone service that takes the place of your regular landline phone. It has become a very popular choice for business owners worldwide. VoIP is often the cheapest choice in telecom service, but the price does not […]

Attract Millenials to Work for you

How to make your business attract Millenials

Millennials became the largest generation in the U.S. workforce in 2015. By 2025, they will account for more than 75 percent of the U.S. labor pool. The millennial workers bring immense value to a team, including self-motivation, creativity and enthusiasm. To ensure a stable, productive and engaged team tomorrow, organizations should create a culture with […]

Call Log records

What Your Call History Can Tell You About Your Business

  In business, your call history can really tell you a great deal. Having insight into your entire company’s communications can be beneficial to improving various areas of your operations. As managers, reviewing call activity gives visibility into employee performance, customer needs and issues, as well as your sales and marketing efforts. But, who has […]

Zultys Cloud Services

5 Reasons Every Business Needs a Unified Communications (UC) Solution

No matter what type of business or size business you have, the one aspect that you cannot afford to neglect is the communications you have with your customers. Businesses today are reaping the benefits of adopting one reliable solution for all of their communication needs thanks to the evolution of cloud-based unified communications (UC) solutions. […]

Auto-Attendant: What’s the Point?

  One of the most highly-praised features of OfficeSuite® Phone – the easy-to-use cloud UC system – is the virtual auto attendant, and as someone who has never used it, you may fail to see the hype. That’s understandable – after all, you could just as easily hire, even outsource, an operator, right? That may […]

Common Obstacles of Communication Technology in Business

  A business’ success and its employees’ ability to communicate are directly correlated. Communication amongst one another as well as with other businesses and clients is crucial. That’s why newer and more powerful technologies for communicating are popping up every day. Of course, with new technology comes the potential for speed bumps, and smoothing them […]

Small Business, Big Image

Small businesses have the advantage of portraying a much larger image than ever before thanks to advances in technology. In the past, the number of employees, your budget and the number of locations were indicators of how large your business’s presence and reach throughout the community could be. Fortunately, now, no matter how small you […]

Worried About Quality Control? 7 Reasons Your Business Needs Call Recording

  We’ve all heard it when calling into a business: ‘This call may be recorded for quality assurance.’ When calls are recorded, a new level of professionalism and reassurance is obtained. Modern businesses today are not only concerned with the quality of communication taking place between their employees and customers, but also the threats and […]

7 Things Every Customer Portal Should Offer

When it comes to your business’s communications, the interface that you use to manage it can make all of the difference. Not all customer web portals are created equal. We’ve identified the criteria you should look for in order to achieve the highest level of productivity and the most enjoyable experience. 1. Integrated Technology Businesses […]